I turn crazy ideas into products that actually work π
Built 3 web products β’ Made $1.5M happen β’ Love making things 15% better β¨
I turn chaos into products people love! π― Currently at Newfold Digital making magic happen with 3 web products.
When I'm not building awesome products, I'm probably explaining why I love spreadsheets! πβ¨
Led end-to-end lifecycle for 3 web-based products with full ownership of roadmap, backlog, and OKR-aligned prioritization. Increased operational efficiency by 15% and unlocked $1.5M in revenue by optimizing workflows and redefining MVPs. Reduced production costs by 10%, delivering $900K in annual savings through process improvements.
Designed precise reports to identify and correct variances, reducing errors by 20% and boosting efficiency by 15%. Created Salesforce CRM reports, improving support metric insights and increasing client retention by 10%. Launched cross-functional training, raising productivity by 25% and customer satisfaction by 15%.
Directed strategic resource allocation, leading to 10% profit margin improvement and $800K in annual cost savings. Developed scalable web architectures, enhancing reliability by 30% and decreasing security vulnerabilities by 25%. Strengthened client retention by 20% and unlocked $1M through strategic relationship management.
Developed user-friendly websites, blogs, and e-commerce platforms ensuring seamless navigation. Implemented automated email marketing systems managing 450+ campaigns efficiently. Enhanced SEO strategies, increasing Google rankings by 60% through optimization and achieved 29% conversion rate through data-driven marketing campaigns.
Recognized for leveraging analytics to drive client retention (+20%), increase successful implementations (+15%), and unlock $1M in upsell revenue. Exceeded support performance targets, reducing issue resolution time by 5% and driving 10% quarterly revenue growth.
Led end-to-end lifecycle for 3 web-based products, implementing OKR-aligned prioritization and optimized workflows that unlocked $1.5M in revenue and improved operational efficiency by 15%.
View Details βSpearheaded APAC compliance integration with minimal customer disruption, coordinating global teams and vendors. Conducted A/B testing and user research to validate features and identify market expansion opportunities.
View Details βReduced production costs by 10% delivering $900K in annual savings through strategic process improvements and scalable web architecture development that enhanced reliability by 30%.
View Details βSpecialization: Operations Management
Duration: Dec 2019 - Jan 2022
Specialization: Computer Science
Duration: June 2016 - June 2019
I'm always interested in discussing new opportunities, product challenges, or sharing insights about the industry.